Effective November 25, 2014
• Users in the general public (“Website Users”) who visit and use the publicly-accessible website located at www.MomCo App.com(“MomCo App Site”). Website Users include, by way of example, but not limitation, users who: submit feedback, questions, comments or other user-generated content on the publicly-accessible MomCo App support portal at Error! Hyperlink reference not valid. sign up to receive marketing and other communications regarding MomCo App and its partners through the “Contact Us” or “Join our email list” or similar features available on the MomCo App Site; publicly state their preferences, experiences or interests regarding MomCo App or MomCo App’s product or service offerings, in each case as expressed in the course of such user’s use of the MomCo App Site by selecting a “Like,” “Follow,” “+1,” or similar public designation of interest.
• Users who are customers or prospective customers of MomCo App (“Services Users”) who access and use the MomCo App-branded software-as-a-service (the “MomCo App Applications”), whether on a trial, freemium, or paid subscription basis.
• Users in the general public who temporarily interact with the MomCo App Applications in the course of participating in one or more online promotions or other marketing campaigns or activities operated by MomCo App or a Services User (“Social User”). The use of information collected through our MomCo App Applications shall be limited to the purpose of providing the service for which the Client has engaged MomCo App.
INFORMATION MOMCO APP MAY RECEIVE FROM USERS
Website Users. If you are a Website User, in the course of using the MomCo App Site, you may provide MomCo App with (i) personally identifiable information (“Personal Information”) such as your name, phone number, email address; (ii) information on behalf of an organization (nonprofit, school, business, and/or brand) you represent (“Organization Information”); and (iii) feedback, ratings, suggestions, complaints, or other descriptions of your experiences (with MomCo App or its partners), preferences, or interests in MomCo App or the MomCo App Applications (“Feedback”).
Services Users. If you are a Services User, in the course of using the MomCo App Site or the MomCo App Applications, you may provide MomCo App with (i) Personal Information in your user or account profile with MomCo App, such as your name, phone number, credit card or other billing information, email address, and home and/or business postal addresses; and (ii) Personal Information in your user or account profile with the third party social media platform providers that interact with the MomCo App Applications (such as Facebook or Twitter), that may include, but are not limited to, your log in credentials and profile information you have elected to make public; (iii) information on behalf of the organization (nonprofit, company, business, and/or brand) you represent (“Organization Information”); (iv) Personal Information of your Organization’s Partners that you elect to collect, process, and/or store in connection with such Partners’ participation in an event or promotion you run on your organization’s event website using the MomCo App Applications; and (iv) Feedback.
Social Users. If you are a Social User, in the course of using the MomCo App Applications, MomCo App may receive, directly or through Services Users, Personal Information of yours that may include, but is not limited to, (i) your social media profile (e.g. your Facebook profile name or handle, and its associated email address, but never your password); (ii) information posted on your social media profile such as wall posts, likes, dislikes, or items you follow, but only to the extent that you make this information publicly available or that you provide this information to the Services Users in response to a promotion or other marketing campaign operated by the Services Users by use of the MomCo App Applications.
If you are a Services or Social User we may provide you the opportunity to refer friends to a Services User promotion. If you choose to do so we will may ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to view the Services User promotion. MomCo App stores this information for the sole purpose of sending this one-time email and tracking the success of the referral. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
MomCo App collects information under the direction of its Services Users, and has no direct relationship with the individuals whose personal data it processes.
INFORMATION MOMCO APP COLLECTS
In addition to the information identified above, and regardless of the type of User you are, when you visit the Site, MomCo App’s servers and our third party tracking-utility partners gather certain information automatically record information that your browser sends whenever you visit a website through log files. This information may include, but is not limited to, your computer’s Internet Protocol address, browser type, the web page you were visiting before you came to our Site and information you search for on our Site.
Cookies. Like many websites, MomCo App also uses “cookies” to collect information. We do link the information we store in cookies to any personally identifiable information you submit while on our site. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. MomCo App uses “persistent cookies” to save your registration ID and login password for future logins to the Site; and we use “session ID cookies” to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage and web traffic routing on the Site. Most browsers automatically accept cookies. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of our services.
We employ or our third party service providers employ software technology that help us better manage content on our site by informing us what content is effective. We may tie the information gathered in this manner to our customers’ personally identifiable information.
We use MailChimp and other third party service providers for our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
HOW MOMCO APP USES INFORMATION
We will only share your personal information with third parties in the ways that are described in this privacy statement. MomCo App uses Personal Information obtained by technical means or directly or indirectly from Users for the following purposes: (i) to provide and improve the Site, the MomCo App Applications, the services, features and content, (ii) to administer Services Users’ membership and Users’ use of our Site, (iii) to enable Users to enjoy and easily navigate the Site and MomCo App Applications, (iv) to better understand Users’ needs and interests, (v) to fulfill requests Users may submit to MomCo App, (vi) to personalize Users’ experience on the Site or MomCo App Applications, (vii) to provide or offer software updates and product announcements, and (viii) to provide Users with further information and offers from MomCo App or third parties that MomCo App believes Users may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by MomCo App or third parties.
MomCo App uses tools to track user behavior (including, but not limited to Google Analytics and web server logs). We use this information to improve the customer experience and perform audits for security purposes.
SERVICE PROVIDERS AND BUSINESS PARTNERS
MomCo App may employ third party companies and individuals to operate the Site or the MomCo App Applications to perform Site-related services (such as to maintenance services, database management, customer support, sending emails on our behalf and web analytics and improvement of the Site’s features) or to assist us in analyzing how the Site and the MomCo App Applications are used. These third parties have access to your Personal Information only for purposes of performing these tasks on MomCo App’s behalf.
MomCo App may also provide Personal Information to its business partners or other entities with whom MomCo App has cooperative relationships so that they may send you promotional and other information you have requested from MomCo App or such business partners. If you provide us with your Personal Information for these purposes and would no longer prefer it be used you may contact us at email@example.com.
CREDIT CARD PROCESSING
MomCo App uses an outside, PCI-compliant card processing company to bill Services Users who are purchasing services from MomCo App. This information is collected and transmitted in a secure manner using SSL encryption. The credit card processing company does not retain, share, store or use Personal Information for any secondary purposes beyond filling your order. In addition, MomCo App does not collect credit card data from Social Users who participate in marketing campaigns or promotions.
USER PROFILE INFORMATION
If you are a Services User, MomCo App will display your Profile Information, Organization’s Profile Information, and Listings Information in your profile page and elsewhere on the Site. You can review and revise your profile information at any time by logging on to your account and making the applicable changes.
If you are either a Website User or a Services User and decide at any time that you no longer wish to receive email or marketing communications from MomCo App, please follow the unsubscribe instructions provided in any of the communications.
We collect information on behalf of our Services Users. If you are a Social User of one of our Services Users and would no longer like to be contacted by one of our Services Users that use our service, please contact the Services Users that you interact with directly.
PUBLICLY-AVAILABLE PERSONALLY-IDENTIFIABLE INFORMATION
Services Users may create Listings on the MomCo App site for events, goods, gift certificates, products, promotional offers, and/or samples for distribution on behalf of their Organizations. Listings whose privacy statuses are “Visible” are considered publicly available and may be published or promoted by MomCo App through social media, email, verbally, or other communications. Event listings are by default “Visible” when published.
MomCo App hereby notifies you that, while MomCo App discourages the collection and use of any sensitive personally-identifiable information on the part of its Services Users, MomCo App does not and cannot review or monitor the type of information which Services Users choose to collect from Social Users as a condition to, or in the course of any interaction by use of the MomCo App Applications.
SOCIAL MEDIA FEATURES
OUR POLICY TOWARD CHILDREN
Neither the Site nor the MomCo App Applications are directed to children under 18. MomCo App does not knowingly collect Personal Information from children under 13. If a parent or guardian becomes aware that his or her child has provided MomCo App with Personal Information without their consent, he or she should contact us at firstname.lastname@example.org. If MomCo App becomes aware that a child under 13 has provided MomCo App with Personal Information, MomCo App will delete such information from its files, and perform any other acts necessary to comply with applicable law or regulations.
MomCo App reserves the right to use and disclose any information that is aggregate in format or does not contain Personal Information (such as statistics and survey results that do not identify you individually by name).
ACCESS TO, CHANGING OR DELETING YOUR INFORMATION
All Service Users may review, update, correct or delete the Personal Information provided in their registration or account profile by making changes on the account settings page of the MomCo App Site or by contacting us at email@example.com . If you completely delete all such information, then your account may become deactivated and you will not be able to use the MomCo App Applications. The results of activity prior to deactivation, including gift certificates generated within our system, may be invalidated as well.
Please note that the above will not apply to communications about the MomCo App Applications that are considered part of MomCo App’s service, in which case you will continue to receive such communications and may not opt out of receiving them unless you cancel your use or subscription to the MomCo App Applications.
If you are a Social User, your Personal Information may not be stored in a way that enables MomCo App to individually excise your data. However, your Personal Information will be expunged, overwritten and/or permanently deleted from MomCo App’s servers in accordance with industry-standard data retention policies and procedures.
MomCo App does not necessarily have a direct relationship with the individuals whose personal data it processes. A Social User who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to MomCo App’s Services User (the data controller). If the Services User requests MomCo App to remove the data, we will respond to their request within 30 business days.
We will retain your information as well as information we process on behalf of our Services User for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
MomCo App will respond to requests for access within 30 days.
We post customer testimonials and on our web site and our own social media accounts which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you want your testimonial removed please contact us at firstname.lastname@example.org
By providing MomCo App with Feedback, you hereby grant to MomCo App a royalty-free, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use any Feedback and/or to incorporate such Feedback into the Site, or MomCo App Applications or any service or product developed by MomCo App. You acknowledge and agree that any MomCo App Application, the Site, or other product or service incorporating such suggestions, enhancement requests, recommendations or other feedback shall be the sole and exclusive property of MomCo App and all such recommendations shall be free from any confidentiality restrictions that might otherwise be imposed upon MomCo App pursuant to your written or electronic agreement with MomCo App.
LINKS; MARKETING CAMPAIGNS
The MomCo App Site and the MomCo App Applications may contain links to other sites. Please be aware that MomCo App is not responsible for the content or privacy practices of such other sites. MomCo App encourages all Users to read the privacy statements of any other site that collects personally-identifiable information.
MomCo App takes industry-standard precautions to protect Personal Information. For example, whenever MomCo App collects credit card data or other payment information, that information is protected using industry standard encryption and transmitted to MomCo App in a secure way. You can verify this by looking for “https” at the beginning of the address of the particular web page.
While the safeguards implemented by MomCo App may help prevent or slow unauthorized access, maintain data accuracy, and facilitate the appropriate use of data, NO GUARANTY IS OR CAN BE MADE THAT YOUR INFORMATION IS SECURE FROM INTRUSIONS AND OR UNAUTHORIZED ACCESS BY THIRD PARTIES. If you have any questions about security on our Web site, you can contact us at email@example.com
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
MomCo App cooperates with government and law enforcement officials and private parties to enforce and comply with law. MomCo App will disclose any information about you to government or law enforcement officials or private parties as MomCo App, in its sole discretion, believes necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of MomCo App or a third party, to protect the safety of the public or any person, or to prevent or stop any activity MomCo App may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
MomCo App may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
LOCATION OF MOMCO APP SERVERS
MomCo App’s computer systems are currently based in the United States, so your Personal Information will be processed by us in the United States. In accordance with applicable law, Personal Information collected on the site may be transferred, stored and processed in the United States. By submitting your Personal Information to MomCo App or the MomCo App Applications, directly or indirectly through a Services User, you consent to such processing of your personal information.
CHANGES TO THIS POLICY